Terms and Conditions

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Last Updated: 05-12-2023

Welcome to Tailored Floorcoverings. Please read these terms and conditions carefully before using our services or making a purchase. By accessing or using our website or purchasing products from us, you agree to be bound by these terms.

1. Product Information and Pricing:

1.1 Accuracy: We strive to provide accurate product information, descriptions, and pricing. However, errors may occur, and we reserve the right to correct any inaccuracies.

1.2 Prices: All prices on our website are in Australian Dollars (AUD) and include Goods and Services Tax (GST) unless otherwise stated.

2. Orders and Payments:

2.1 Order Acceptance: Your order is an offer to purchase, and acceptance is only confirmed when we dispatch the products. We reserve the right to refuse or cancel any order for any reason.

2.2 Payment: Payment is due at the time of purchase. We accept payment through approved payment methods listed on our website.

3. Shipping and Delivery:

3.1 Shipping: We aim to process and dispatch orders promptly. Shipping times may vary based on your location.

3.2 Delivery: We are not responsible for delivery delays caused by third-party carriers or events beyond our control.

4. Returns and Refunds:

4.1 Returns: Please refer to our "Returns and Exchanges" policy for information on returning products.

4.2 Refunds: Refunds will be processed in accordance with our "Refund Policy," available on our website.

5. Product Warranties:

5.1 Warranty: Our products may come with a manufacturer's warranty. Please refer to the warranty information provided with the product.

6. Intellectual Property:

6.1 Copyright: All content on our website, including text, images, logos, and designs, is the property of Tailored Floorcoverings and is protected by copyright laws.

7. Privacy:

7.1 Privacy Policy: By using our website, you agree to the terms outlined in our Privacy Policy.

8. Limitation of Liability:

8.1 Exclusion: To the extent permitted by law, Tailored Floorcoverings is not liable for any direct, indirect, incidental, or consequential damages arising out of the use or inability to use our products or services.

9. Governing Law:

9.1 Jurisdiction: These terms and conditions are governed by the laws of Australia. Any disputes will be resolved in the courts of Australia.

10. Changes to Terms and Conditions:

10.1 Updates: We reserve the right to update and modify these terms and conditions. Any changes will be posted on this page with the revised date.

11. Contact Us:

11.1 If you have any questions or concerns about our terms and conditions, please contact us at sales@tailoredfc.com.au.

Thank you for choosing Tailored Floorcoverings.